Refund Policy

At Bokeh.AI, we strive to ensure complete customer satisfaction with our services. This refund policy outlines the terms and conditions for refunds on our platform.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • Request must be made within 30 days of purchase
  • Credits must not have been fully consumed
  • Account must be in good standing
  • Valid proof of purchase must be provided
  • Technical issues must be verified by our team

Refund Process

To request a refund, please follow these steps:

  • Contact our support team through the contact page
  • Provide your order number and account details
  • Explain the reason for your refund request
  • Include any relevant screenshots or documentation
  • Allow up to 5-7 business days for review

Non-Refundable Items

The following items are not eligible for refunds:

  • Used or consumed credits
  • Promotional or complimentary credits
  • Purchases older than 30 days
  • Services affected by user error

Refund Methods

Approved refunds will be processed as follows:

  • Refunds will be issued to the original payment method
  • Processing time may vary by payment provider
  • Partial refunds may be offered in some cases
  • Store credit may be provided as an alternative

Contact Us

If you have any questions about our refund policy or need to request a refund, please don't hesitate to contact us: